Responsible Gambling at QBet
At QBet, we are committed to promoting responsible gambling and ensuring our players enjoy a safe gaming environment. We understand that whilst gambling can be entertaining, it may sometimes lead to problems. That's why we provide comprehensive tools and support to help you maintain control over your gaming activities.
Our Responsible Gambling Tools
QBet offers the following features to help you manage your gambling responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on deposits to control your spending
- Loss Limits: Establish maximum loss amounts to protect your finances
- Wager Limits: Control the amount you can stake on individual bets or gaming sessions
- Session Time Limits: Set time restrictions to manage how long you spend gambling
- Reality Checks: Receive regular reminders about time spent and money wagered during your session
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling activities
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
Recognising Problem Gambling
Gambling should always remain enjoyable entertainment. You may have a gambling problem if you:
- Gamble to recover losses or make money rather than for entertainment
- Borrow money to fund your gambling activities
- Spend more time or money gambling than originally intended
- Neglect work, family, or social responsibilities due to gambling
- Experience arguments with family or friends about your gambling habits
- Use money intended for essential expenses such as rent, bills, or groceries
- Find yourself constantly thinking about your next gambling session
- Feel anxious, depressed, or guilty about your gambling activities
- Lie to others about the extent of your gambling
If you recognise any of these warning signs, we strongly recommend seeking immediate support and implementing protective measures.
Tips for Safe Gambling
- Set a budget before you start and never exceed it
- Treat gambling as entertainment, not as a way to make money
- Never chase losses by increasing your bets
- Take regular breaks and set time limits for your sessions
- Maintain a healthy balance between gambling and other activities
- Avoid gambling when feeling stressed, depressed, or under the influence of alcohol
- Only gamble with money you can afford to lose
- Keep track of your gambling expenditure and time spent
Self-Assessment and Account Management
QBet provides self-assessment tools to help you evaluate your gambling habits. If you're concerned about your gambling behaviour, contact our Responsible Gambling Team at [email protected] or via Live Chat.
For self-exclusion or account closure:
- Temporary Self-Exclusion: Available for periods from 24 hours to 6 months
- Permanent Exclusion: Contact our Customer Support team
- Withdrawal of Funds: Ensure you withdraw any remaining balance before account closure
Protection of Minors
Gambling is strictly prohibited for anyone under 18 years of age. To protect minors:
- Keep your login credentials secure and away from children
- Use parental control software to restrict access to gambling websites
- Never leave your account logged in on shared devices
- Report any suspected underage gambling to our support team immediately
Support and Resources
If you or someone you know needs help with gambling addiction, the following organisations provide confidential support:
- GambleAware - UK's leading charity for gambling harm prevention
- UK Gambling Commission - Official regulatory body
- Gamblers Anonymous - Peer support groups
- National Gambling Helpline: 0808 8020 133
- BeGambleAware.org - Information and support resources
Contact Us
For any concerns regarding responsible gambling, contact our dedicated team at [email protected] or through our Customer Support channels. We're here to help ensure your gaming remains safe and enjoyable.
Remember: Gambling should be fun. If it stops being enjoyable, it's time to take a break. Stay in control and seek support when needed.